If you have questions concerning the operation of the Reliametrics tools, the Customer Engineering team will respond within 2 hours during the working day. If you need help after 5 pm ET weekends or during US holidays, a representative from the group will return your call by 9 am ET on the first work day.

We track and monitor all calls to assure customer satisfaction. Your comments and feedback are appreciated to help us continually improve our service.

By email:

By phone:

Internal calls are automatically forwarded to voice mail, which triggers a page to one of our customer service representatives. Be sure to include (1) your name, (2) your phone number (ESN, if applicable), and (3) your question/problem. We will contact you within 2 hours.

Monday - Friday
Hours of support 9am - 5pm (ET), USA