Our Team

It is my pleasure to introduce Nortel Networks' Reliametrics Team. Our group includes more than 20 full-time developers specifically selected for their outstanding skills in the science and discipline of software risk assessment and defect prediction. When you meet the group you will find them to be:

  • Experienced, committed and passionate about software reliability
  • Highly flexible and ready to shift instantly to address rapidly changing priorities and emerging issues
  • Unmatched in their knowledge of how to identify and remove error-prone code
  • Uniquely qualified to work as a cohesive team.


The following Reliametrics team members are leading the way as Nortel Networks sets the defacto standards for reliability and quality.

KEVIN BURKE
Group Leader

JOHN HUDEPOHL
Leader of Software Reliability Engineering

WILL SNIPES
Customer
Engineering Manager

LARRY LYTLE
Business Development

XINGLIN (Sidney) TENG
Software System Architecture

WENDELL JONES, Ph.D.
Software Risk Models and Software Reliability Research


The Rest of the Team

KEVIN BURKE
Group Leader

Kevin Burke leads the team approach that has proved so successful for Reliametrics and its clients. In addition to general management responsibilities, Kevin provides consultation, expert advice, and support to clients and the Reliametrics team. He ensures that the team is focused on continuing industry leadership.

He is committed to sustaining the expertise that has created more than 20 custom risk models, a massive database of reliability statistics, and achieved an unequalled base of knowledge in the application of statistically-based methods and processes to identify and correct error-prone code.

Kevin's experience includes management of international sales, marketing, and business operations in leading aerospace and high technology companies. He has provided executive leadership in the formation of two venture capital start-ups.

MBA from the University of Western Ontario, Emphasis on Marketing and Finance.
BS degree in Mechanical Engineering, Royal Military College.




LARRY LYTLE
Business Development

As Reliametrics expands the scope of its projects into the Internet and e-business, Larry forges cooperative development relationships with other industry leaders who possess compatible technologies and experience to enhance overall product and infrastructure reliability. In addition, he pursues and maintains selected external customer relationships in industries and market segments in which software reliability is mission-critical. This helps in defining and developing new areas of functionality and continually sharpening the group's technical expertise.

Larry also directs communications for Reliametrics to increase the awareness and value of reliability as a core strength and competitive advantage and to provide a center of knowledge within Nortel Networks for those seeking information, news, advice, and support in their efforts to improve quality and reliability.

Larry joined Nortel Networks in 1999. He was previously CEO of UnixWare Technology Group, Director of Strategic Relations for Novell, Director of Marketing with AT&T UNIX Systems Laboratories, and a Marketing Programs Manager with Hewlett-Packard. In addition, he has served on the Boards of the Object Management Group, Interactive Multimedia Association, Open User Recommended Solutions, and as Public Relations Chair for SIGGRAPH.

BS degree in Marketing and Mass Communications, Eastern Kentucky University.
Graduate level work in Marketing and Sales Management, Portland State University.




JOHN HUDEPOHL
Leader of Software Reliability Engineering

John is an authority in the definition and development of leading-edge software risk assessment and defect prediction. He established and led the team in developing the EMERALD tool. His team has released additional versions of EMERALD supporting a variety of development environments, and it continues to be an important element in Reliametrics' expanding array of tools and services.

John is driving multi-discipline projects to assure software reliability across existing and emerging product lines. He is currently leading collaborative efforts for developing and implementing Carrier Grade Software Reliability Programs. He is also playing a key role initiating cooperative development programs combining software, hardware, and network reliability to achieve a higher level of reliability for the Internet and e-business infrastructures.

As Chair Emeritus of IEEE Communications Society's Network Quality and Reliability Committee, John is internationally recognized for his expertise and his ability to work collaboratively with other industry leaders to define and establish global standards. He has received many awards and commendations for his achievements in software reliability engineering and has written and co-authored numerous articles.

MS degree in Systems Management, Florida Institute of Technology.
BS degrees in both Electronic Engineering and Communication Arts, University of Dayton.




WILL SNIPES
Customer Engineering Manager

Will Snipes joined Nortel Networks in 1992 working in DMS100 Product Test Metrics and Measurements where he participated in the development of software reliability engineering tools and methods for Nortel Networks' DMS100.

Working with the EMERALD Project, he developed customer relationships and expanded the use and acceptance of the EMERALD tool within the DMS-100 software development organization in the United States and Canada. Will Snipes currently serves as Customer Engineering Manager for the Nortel Networks Reliametrics Group.

Will is co-author on several published works including papers for IEEE Communications and the International Switching Symposium 1997 (ISS'97).

BS in Computer Science from North Carolina State University.
Certification for Project Management Professional, Project Management Institute.




XINGLIN TENG
Software System Architecture

Xinglin (Sidney) Teng developed the first version of the Reliametrics system and has published several research papers. Sidney is responsible for developing specifications, architecture, high-level design, and for delivery of software. He manages software development that is based on knowledge gained in reliability benchmark and source code assessment phases. Reliametrics' comprehensive software reliability program ensures that reliability is an integral part of the software architecture, design, implementation, test, and build cycles. He has worked to extend IP, Internet, and e-business software reliability for clients including Nortel Networks, IBM Tivoli, and several research institutes.

MS in Physics, Chinese Science Academy.
MS in Computer Science, State University of New York at Albany.
BS in Physics, Hangzhou University.




WENDELL JONES, Ph.D.
Software Risk Models and Software Reliability Research

Wendell's expertise is creating highly accurate risk models to assess software reliability and predict where faults are most likely to occur when changes are made to code.

His unique (patent pending) approach combines traditional complexity and configuration management-derived data with advanced problem-tracking and process related information. This custom-tailored, quantitative method provides a more comprehensive understanding of the code, and so enables a greater degree of accuracy in fault prediction.

Using Wendell's risk models, Nortel Networks has reported achieving 90% reductions in defective patches, savings of 66% in support costs, and improved accuracy identifying defects during testing.

Wendell is frequently invited to present at industry conferences on the topic of software quality and reliability and has published technical papers and articles in IEEE publications. He is also the primary author of the chapter "Field Data Analysis" in the Handbook of Software Reliability Engineering (McGraw-Hill).

PhD and MS in Math Sciences (Statistics emphasis), Clemson University.
BS in Mathematics, Furman University.